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07 February 2018 Risk and control considerations within robotic process automation implementations The financial services industry has embraced automation as a disruptive force that challenges the current state of daily business operations, while simultaneously aligning with organizational drivers (e.g., cost, productivity and efficiency). Although the continuum of automation ranges from basic workflow through artificial intelligence (inclusive of machine learning, natural language processing and cognitive processing), organizations have begun to invest heavily in robotic process automation (RPA). Document ID: 2018-5235 |