29 November 2018

How collaboration in the future of mobility will bridge the old and new

In markets as diverse as financial services, travel and shopping, the winners are increasingly those organizations that are less about traditional corporate virtues, such as economies of scale and production efficiencies, and more about agility, customer need and an entrepreneurial mindset. The same disruptive shift is occurring in the automotive and mobility industries — away from a production-based economy based on “things” to one based on services. When the primary source of revenue is no longer the manufactured object — the vehicle — but rather the services provided around that object, organizational goals must change. Innovation becomes as important as production efficiency, and the key question as far as innovation goes is how, and with whom, do I collaborate in order to create the best and most relevant services for the customer? John Simlett, EY’s Global Future of Mobility Leader explains.

Document ID: 2018-6380