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28 February 2019

Digital transformation for 2020 and beyond: eight telco considerations

The global telecoms industry landscape is changing faster than ever. Erosion of legacy revenue streams driven by over-the-top (OTT) competitors continues are forcing operators to consider new ways of remaining relevant to consumer and enterprise customers. While many have embarked on journeys to become digital service providers, the sector remains vulnerable to quickening shifts in terms of technology cycles, competitor actions and customer needs. EY’s Global Telecommunications Sector Leader, Prashant Singhal, explains.

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Document ID: 2019-5293

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