September 19, 2019
Three rules for retailers to break and make
Finding new ways of working is critical for retail, now that tried-and-tested methods have lost their edge. Rethinking collaboration, segmentation and a consumer-centric approach hold the key. At the World Retail Congress, EY explored the future of retail, anticipating what the consumer might become, and exploring the challenges and how retailers might prepare. An EY article provides details.