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03 February 2020 Five steps to building next wave insurance business models No insurer can afford to be all things to all customers – they must focus on what they can realistically achieve for future success. Insurers deliberating over the best way to achieve sustainable growth and profitability must decide what are the most critical capabilities required to achieve their purpose and how to attain these. An EY article provides details. Document ID: 2020-5160 |