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May 7, 2020
COVID-19: How insurers can support customers and distribution partners
In the wake of the social and economic disruptions from COVID-19, insurers have responded quickly to ensure operational resilience, maintain solvency, and engage with governments and regulators. Meeting the needs of customers, distribution partners and other stakeholders has been the top priority. To spark recovery, insurers must work to meet customer needs, strengthen distribution channels and enhance future products. An EY article provides details.