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06 October 2020

Three ways COVID-19 is changing the payments industry

Digital payments volumes have soared since the onset of the COVID-19 pandemic, generating as much as 10 years’ worth of growth in just four months. The trend has been spread across B2C, B2B and P2P spaces, and much of it appears poised to stick. The payments world is transitioning to digital-first and there’s no turning back.

Payment providers are seizing on those adoption rates as an impetus to accelerate digital projects, but significant challenges and risks remain. Our latest webcast provided some updated thinking about trends and innovations for payments executives. Learn highlights from EY's August 2020 webcast on how the COVID-19 pandemic is influencing payment innovation.

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Document ID: 2020-6285

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