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07 October 2020 Why contactless field service presents an opportunity beyond COVID-19 As COVID-19 spread across the globe, companies rapidly began to reassess how to enable remote working, and how to rethink their offices, plants and stores for social distancing and other safety precautions. But, for field service workers, who can’t work from home, the “office” is the outside world, in different locations throughout each day. With emerging technologies, your workers can be safer and more productive on the job, with better results long after the pandemic has ended. An EY article provides details. Document ID: 2020-6289 |