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03 November 2020

How design can increase adoption of COVID-19 exposure notification apps

In an effort to lessen the spread of COVID-19, traditional contact tracing efforts are being complemented by new smartphone-based solutions, which offer greater efficiency and privacy. Exposure notification apps typically utilize anonymous phone-to-phone signals to determine exposure, based on the duration and proximity of contact between devices. Human-centered experience design can help reduce barriers to the usage of exposure notification apps. An EY article provides details.

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Document ID: 2020-6423

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