19 January 2021

EY Global Tax Controversy Flash Newsletter (Issue 30) | Why companies should build the tax controversy department of the future, today

Tax administrations continue to evolve and refine their approaches to taxpayer audits. Revenue authorities are focusing more closely on cross-border transactions and acting multilaterally. They are employing forensic auditing techniques, requiring higher levels of detail and applying whole-of-group scrutiny. In this environment, old controversy management processes may no longer be fit for purpose.

To keep ahead, companies must update their approach to tax controversy management. Companies should develop their tax controversy department of the future — taking leading practices from around the world and condensing them into a single framework. That framework includes three key solutions — risk assessment, risk management and audit management — and is supported by leading practices around a company’s operating model, internal and external relationships, and technology. By moving in this direction, companies can better manage their tax controversy, transfer pricing, direct and indirect tax obligations, and actively prepare for a post-COVID-19 enforcement environment.

Additional information and links to past newsletters can be found in the attached PDF.

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Flash Newsletter attachment

Document ID: 2021-5052