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March 2, 2021
How can digital government connect citizens without leaving the disconnected behind?
Driven by advances in communications technology and a growing appreciation of our interdependence, the world has become far more connected. At the same time, technological changes, demographic shifts, the climate emergency, rising inequality and rapidly changing values have contributed to a much more complex and uncertain environment for governments. Just as they were adapting to these challenges, the onset of the COVID-19 pandemic delivered a huge shock and brought further instability to individuals, communities and economies. An EY article provides details.