August 4, 2021
The five-step journey to SME banking transformation
Small and medium-sized enterprises (SMEs) are often the hardest hit when crises emerge, and the COVID-19 pandemic has been no exception. A recent EY survey found that almost three-quarters (74%) of small businesses said they have been impacted negatively by the pandemic, with revenue, profit margins and sales volumes taking the biggest hit. To help SMEs succeed, banks must first understand their challenges. An EY article provides details.