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November 26, 2024 Colombia announces temporary process change amid ongoing delays in issuance of foreigner IDs The Colombian authorities recently announced a suspension of appointment scheduling services on their website, impacting individuals who seek to obtain the Cédulas de Extranjería document (i.e., an ID for foreign nationals). Until online services are restored, these individuals may be able to schedule an appointment with the immigration authorities via phone. On 30 October 2024, the immigration department notified EY about ongoing contractual issues with the company that operates the department's online application website for foreigner IDs. Individuals will not be able to schedule appointments or track their application status online until further notice. A Tax Alert prepared by EY's People Advisory Services, and attached below, provides additional details.
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