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February 6, 2024

Tuesday, 13 February 2024 | Achieving tax transparency through customer-related tax reporting obligations (10:00 am CET)

How to manage responsibilities from CESOP, QI, FATCA and CRS?

We invite you to our upcoming webcast during which we will discuss the topic of achieving tax transparency through customer-related tax reporting obligations. Our subject matter professionals will answer the key questions related to management of responsibilities from CESOP, QI, FATCA and CRS.

Understanding and complying with the ever-growing landscape of customer-related reporting and operational tax obligations is an immense challenge for businesses today. Navigating the emerging and frequent global regulatory change is a continuous task for tax departments while implementation of necessary processes and systems can be highly complex and may lead to significant business disruption. Moreover, there are many risks involved in ensuring compliance, as the tax authority audits intensify while potential leakage or misreporting can result in reputational damage.

The EY Customer Tax Operations Reporting Services team (CTORS) is here to help. CTORS is a group of tax, operations and technology professionals highly experienced in supporting businesses in complying with customer-centric tax obligations under global tax regimes.


  • Welcome

  • Introducing the EMEA Customer Tax Operations Reporting Services

  • Automatic Exchange of Information (FATCA/CRS) – recap, megatrends, and changes on the horizon

  • What’s new and what’s coming for Qualified Intermediary (QI) regime

  • CESOP, the EU cross-border payments reporting – rules and timeline explained

  • Closing


  • Ilona Butane, EY Regional Business Tax Services Leader, Ernst & Young Baltic

  • James Guthrie, EY EMEIA Customer Tax Operations and Reporting Services Lead, Ernst & Young Services Limited

  • Shane Collins, EY Tax Technology Transformation Partner, Ernst & Young Services Limited

  • Reinhart Devisscher, EY Financial Services Tax Director, Ernst & Young Services Limited

  • Morgan Cohen, EY Associate Tax Advisor, Ernst & Young Services Limited

  • Daria Vasyatkina, EY Tax Director, EY FIRST Tax Technical Lead, Ernst & Young Services Limited

  • Yeldana Nussipakinova, EY Financial Services Tax Manager, Ernst & Young Services Limited

Date: Tuesday, 13 February 2024

Time: 9.00 – 10.00 BST | 10.00 – 11.00 CET 

Registration: Click here to register

Learn about and register for EY Global webcasts

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